<![CDATA[This study aims to determine the professionalism of civil servants in the Procurement Section of the Dumai City Regional Secretariat and identify the supporting or inhibiting factors. This research is a qualitative research with a case study approach. The data collection technique used was through observation, interviews and documentation with informants consisting of civil servants in the Procurement Section of Goods and Services, PPK/Procurement Officials on Regional Apparatus and providers. Data analysis techniques include data collection, data reduction, data presentation and drawing conclusions. The results of the study indicate that the professionalism of civil servants in the Procurement Section of the Dumai City Regional Secretariat needs to be improved. This can be seen from several aspects. First, competence which shows that there is still a lack of technical capability in the implementation of the procurement of goods and services. Second, effectiveness shows that the process of procuring goods and services has been running according to predetermined standards and times. Third, efficiency shows that the utilization of civil servants and facilities and infrastructure in the Goods and Services Procurement Section is still low in the implementation of the procurement of goods and services. Fourth, responsibilities that show that there are still tupoksi that have not been carried out optimally such as monitoring, evaluating, coaching and advocating related to the process of procurement of goods and services.]]>
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