Hospital Majapahit : Jurnal Ilmiah Kesehatan Politeknik Kesehatan Mojokerto
Vol 10 No 1 (2018): Hospital Majapahit

PERSEPSI PASIEN TERHADAP PERILAKU CARING PERAWAT DALAM MELAKUKAN ASUHAN KEPERAWATAN DI RSUM JOMBANG

Ana Farida Ulfa (Unknown)
Nurul Nurul Khoirun Nisa (Unknown)



Article Info

Publish Date
10 Feb 2018

Abstract

Nursing is one of professional service that has a paradigm or nursing model that includes four components: human, health, environment and nurse itself. Caring is not just an emotional feeling or simple behavior, nurse performance especially in caring behavior becomes very important in influencing service quality and patient satisfaction especially in hospital. The purpose of this study is to describe the patient's perception about caring behavior of nurses in nursing service at Rumah Sakit Unipdu Medika (RSUM). This research use qualitative research design, with phenomological approach. Data obtained by indeep interview to 10 participants who are undergoing hospitalization in RSUM Jombang. The results of the study illustrate that all participants were not able to provide answers related to patient perceptions of caring nurses behavior, this is because the client has never heard the term caring. In general, however, the patient's expectation of the nurse's attitude in providing nursing care is that the nurse must be able to care for the patient as a parent caring for their child, caring for her sincerely, capable of doing the right, competent, disciplined, empathetic, counseling and health education, competent, frequent visits to patients. Nurses should always improve the knowledge and skills in nursing care, so as to provide comprehensive care and plenary as a form of caring behavior nurse.

Copyrights © 2018






Journal Info

Abbrev

HM

Publisher

Subject

Dentistry Education Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary

Description

Hospital Majapahit is published by Majapahit Health Polytechnic in Mojokerto on a regular basis (every 6 months) with the aim of disseminating information on research results, scientific articles to academics, students, practitioners and others who pay attention to research in the fields of public ...