Jurnal Sistem Informasi Universitas Dinamika
Vol 7, No 3 (2018)

ANALISIS DAN PERANCANGAN WEBSITE SMA TRIMURTI MENGGUNAKAN METODE WEBQUAL

albian, Muhammad aswin (Unknown)
wibowo, januar (Unknown)
Rahmawati, Endra (Unknown)

Article Info

Publish Date
09 Mar 2018

Abstract

The growing of ICT brought websites as an integral part of organization/company in terms of customer services. It is necessary to measure the website quality to identify end-user satisfaction and obtain the feedback. In this study, the website quality of Trimurti Surabaya highschool is measured using WebQual method. WebQual is an instrument for assessing the quality of websites from the perspective of the customer as the end user. Multiple linear regression is used to examine the association of each dimension of WebQual with user satisfaction. It is concluded that one of WebQual’ dimensions, i.e. interaction quality, does not influence user satisfaction significantly. 

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Journal Info
Jurnal Sistem Informasi Universitas Dinamika
Website

Abbrev

jsika

Publisher

Universitas Dinamika

Subject

Humanities Computer Science & IT Economics, Econometrics & Finance Education Engineering

Description

Jurnal JSIKA adalah jurnal yang menampung publikasi tentang sistem perangkat lunak dan perangkat keras yang mendukung aplikasi khususnya sistem informasi. Jurnal JSIKA menerbitkan artikel mengenai desain dan implementasi, data model, process model, algoritma, perangkat lunak dan perangkat keras ...