Islamic Banking : Jurnal Pemikiran dan Pengembangan Perbankan Syariah
Vol 5 No 2 (2020): Islamic Banking:Jurnal Pemikiran dan Pengembangan Perbankan Syariah - Februari 20

PENGARUH PROMOSI, TERHADAP KEPUTUSAN PENGGUNAAN LAYANAN DIGITAL DIMEDIASI OLEH PENGETAHUAN KONSUMEN DAN KEPERCAYAAN KONSUMEN DI BANK SUMSEL BABEL CABANG PRABUMULIH

Omar Hendro (Magister Manajemen Universitas Muhammadiyah Palembang)
Diah Isnaini Asiati (Magister Manajemen Universitas Muhammadiyah Palembang)
Dwi Puspita Sari (Magister Manajemen Universitas Muhammadiyah Palembang)



Article Info

Publish Date
24 Feb 2020

Abstract

This study aims to find out "The Influence of Promotion, Against the Decision on the Use of Digital Services Mediated by Consumer Knowledge and Consumer Confidence in the Babylon Bank of South Sumatra Branch". Problem formulation is a problem that will be answered by the research objectives. This study uses a statistical analysis tool that is multiple linear regression. The results of the calculation, the influence of each construct on the construct; first, Promotion has a positive and significant effect on Consumer Trust. The results of data analysis obtained a t-value of 27,182 with a t-table value of 1,965973. Second, Promotion has a significant effect on Consumer Knowledge. The results of data analysis obtained a t-value of 25.218 with a t-table value of 1.965973. This means that the Promotion variable has a significant effect on the Consumer Knowledge variable. Third, Consumer Trust has a positive and significant effect on Decision of Use. The results of data analysis obtained a t-value of 4.169 with a t-table value of 1.965973. Fourth, Consumer Knowledge has a positive and significant effect on Decision of Use. The results of data analysis obtained a value of t-value of 3.561 with a t-table value of 1.965973. Fifth, Promotion has a positive and significant effect on the Decision of Use. The results of data analysis obtained a t-value of 3.342 with a t-table value of 1.965973. This means that the Promotion variable has a positive and significant effect on the Decision Use variable

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Journal Info

Abbrev

isbank

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

Description

Islamic Banking : Jurnal Pemikiran dan Pengembangan Perbankan Syariah is an open access peer-reviewed online journal that provides a forum for sharing scientific studies on Islamic economics and banking. Editors welcome articles and research reports that address current issues such as: sharia ...