<![CDATA[The first quarter of 2020 is one of the most difficult times for the region and whole world. Wherethe epidemic (COVID-19) invaded the world and thus affected many aspects of human aspects: interms of low industrial production, the global economy stopping work, and educational aspects closedto students. All educational institutions modified their academic assessments, and then educationalprograms were modified during this period. As stakeholders and management of higher educationinstitutions do not have another option is to take advantage of Internet and new technologies, andtherefore go to online learning to continue academic activities at all levels of education around theregion and the whole world.The study aims at assess whether students in KSA, especially Alasala University in general, and inparticular the College of Law, if they are satisfied with the “group” online learning experience in highereducation institutions, therefore, the study used an online survey to investigate the level of satisfactionwith online learning and how students adapt to these “new initiatives”.The study undertakes a case study of a law school within a leading university such as Alasala, which hasimplemented a quality system. The study reviews the development of the quality system and examinesthe concept of service quality in law education. The aim of this study is to address the paucity of servicequality research in law education in this region. Empirical research is used to determine the factorsthat influence student evaluation of service quality. With data collected from 664 students, the studyidentifies six factors that influence students’ evaluations of service quality. Research implications of thestudy are then discussed. The study results indicate that the implementation of online learning programswas a very impressive idea as the majority of students included in the sample supported the initiative.]]>
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