Indonesian Journal of Cultural and Community Development
Vol 9 (2021): June

Communication Management of the Sidoarjo Deaf Action Community (Aktu) in Resolving Internal Conflict

Hurum Maqshurot Filkhiyam (Universitas Muhammadiyah Sidoarjo)
Nur Maghfirah Aesthetika (Universitas Muhammadiyah Sidoarjo)



Article Info

Publish Date
30 Jun 2021

Abstract

The Sidoarjo Deaf Action Community has a vision to introduce Deaf culture and sign language widely in society. The word "Deaf" was chosen because it more presented themselves. In the communication process within the community, deaf members often experience conflicts that have various impacts on the progress of the community. Therefore, good communication management is needed juxtaposed with the application of conflict resolution type management techniques. The type and basis of this research is descriptive qualitative, with the technique of determining the informants using purposive sampling. The result of this research is that the communication process of the AKTU community tends to be informal although in some cases it is also applied formally. Conflicts that occur related to the inactivity of members and the presence of a wrong connection can have a functional or dysfunctional impact. Community communication management helps a lot in resolving internal conflicts, and the AKTU community applies 8 of 9 resolution techniques.

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Journal Info

Abbrev

ijccd

Publisher

Subject

Humanities Languange, Linguistic, Communication & Media

Description

Indonesian Journal of Cultural and Community Development (IJCCD) is a peer-reviewed journal published by Universitas Muhammadiyah Sidoarjo three times a year (March, June, September). This journal provides immediate open access to its content on the principle that making research freely available to ...