Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences
Vol 5, No 1 (2022): Budapest International Research and Critics Institute February

Analysis of the Effect of Compensation, Motivation, and Job Satisfaction to Employee Perfromance: Case Study at Customer Interaction Division of PT XYZ

SB Diah Pudjiastuti (Unknown)
Rosdiana Sijabat (Unknown)



Article Info

Publish Date
16 Feb 2022

Abstract

The purposes of this study are to analyze the positive effect of compensation and motivation on job satisfaction, the positive affect of compensation and motivation to employee performance, the positive affect of job satisfaction to employee performance, the role of job satisfaction as mediation between compensation to employee performance and motivation to employee performance. Number of samples taken was 154 respondents with method nonprobability samping – convenience samping technique. Data was collected by distributing questionnaires to measure 17 questions using a 5 points likert scale to the employee of internet provider. The data will be analyzed using SmartPls and the technique used is hipotesis testing. The result that compensation and motivation has positive and significant affect to job satisfaction, compensation doesn’t affect to employee performance, job satisfaction has positive and significant affect to employee performance, job satisfaction as full mediation between compensation to employee performance and job satisfaction as partial mediation between motivation to employee performance. The results of this study can provide input to company management to determine job satisfaction factor of employee so it will improve employee performance.

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Journal Info

Abbrev

birci

Publisher

Subject

Religion Arts Humanities Economics, Econometrics & Finance Social Sciences

Description

Budapest International Research and Critics Institute (BIRCI-Journal) : Humanities and Social Sciences is a peer-reviewed journal published in February, May, August and November by Budapest International Research and Critics University Journal (BIRCU-Journal). BIRCI welcomes research papers in ...