Building of Informatics, Technology and Science
Vol 3 No 4 (2022): March 2022

Analisis Kepuasan Pengguna Pada Website Pemda Kabupaten Dompu

Rahman, Fazlul (Unknown)
Setyanto, Arief (Unknown)
Henderi, Henderi (Unknown)



Article Info

Publish Date
31 Mar 2022

Abstract

Dompu local government provides a website that provides information. Each interaction with the user gives rise to a variety of perceptions. One of them is the negative perception of the dompu community as a user of the website as well as the dompu local government as its supply organization. To reduce the problem of negative perceptions related to user experience in the process of using it, an evaluation of user experience is also done as well as an improved interface design. This research was conducted to determine the problems experienced by users by gathering various perceptions of the local government website. The test was carried out using a tool in the form of a User Experience Questionnaire (UEQ). The reason for using the UEQ method is because it is a quick and easy questionnaire to measure the user experience of a website. The results of evaluating user experience using UEQ, The results of evaluating user experience using UEQ show that aspects of perspicuity, efficiency, stimulation, novelty attractiveness and dependability: bad

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Journal Info

Abbrev

bits

Publisher

Subject

Computer Science & IT

Description

Building of Informatics, Technology and Science (BITS) is an open access media in publishing scientific articles that contain the results of research in information technology and computers. Paper that enters this journal will be checked for plagiarism and peer-rewiew first to maintain its quality. ...