Kinerja
Vol. 22 No. 2 (2018): KINERJA

The Role of Online Promotion and Its Effect on Destination Loyalty

Karmelia Melania (Economics Faculty, Universitas Atma Jaya Yogyakarta)
Jeanne Ellyawati (Master of Management, Universitas Atma Jaya Yogyakarta)



Article Info

Publish Date
06 Nov 2018

Abstract

This study aims to analyze the influence of online promotion on destination loyalty directly or indirectly through destination awareness and tourist satisfaction. This study also examined the influence of destination awareness on tourist satisfaction. A sample of 250 domestic tourists was recruited as respondents using purposive sampling method. Data were collected with survey design and analyzed using hierarchical regression model. The results show both destination awareness and tourist satisfaction are important variables that should be considered by marketers to capture the opportunity of tourists visit. It is found that information from online promotion will trigger awareness and increase tourist satisfactionKeywords: online promotion, destination awareness, tourist satisfaction, destination loyalty

Copyrights © 2018






Journal Info

Abbrev

kinerja

Publisher

Subject

Economics, Econometrics & Finance

Description

KINERJA (ISSN Online: 2549-1709; ISSN Printed: 0853-6627) is an international journal published twice a year in March and September, hosted and managed by the Faculty of Business and Economics, Universitas Atma Jaya Yogyakarta. It was first published in June 1996. KINERJA provides a forum for ...