Sadar Wisata: Jurnal Pariwisata
Vol 3, No 2 (2020): SADAR WISATA

ANALISIS FAKTOR – FAKTOR YANG MEMPENGARUHI KEPUTUSAN BERKUNJUNG KE HOTEL DI KOTA JEMBER PADA SAAT PANDEMI COVID-19

Hadi Jatmiko (Universitas Muhammadiyah Jember)
Syah Riza Octavy Sandy (Universitas Muhammadiyah Jember)



Article Info

Publish Date
24 Dec 2020

Abstract

This study will discuss an analysis of the analysis of factors affecting the decision to visit hotels in Jember City during the Covid-19 pandemic. So that through this research it can contribute ideas to hotel service business actors in making policies to increase the level of guest visits in the current Covid-19 pandemic situation. This study aims to (1) analyze the factors that influence guests 'decisions to stay at hotels during the Covid-19 pandemic, (2) analyze the dominant factors that influence guests' decisions to stay at hotels during the Covid-19 pandemic. The population of this study were guests who decided to visit the hotel with proportional random sampling of 100 respondents, structured interviews with hotel management associations. The results showed that (1) Simultaneously: Health protocol factors, staff capability, accessibility, and room facilities were proven to influence jointly on guest visiting decisions during the Covid19 pandemic in Jember, (2) Staff ability has a dominant influence on Guest Visit Decisions during the Covid19 Pandemic in the city of Jember. This shows that hotel staff must understand services during the Covid-19 pandemic, especially regarding health protocols

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Journal Info

Abbrev

wisata

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management

Description

Sadar Wisata: is an articulate publication journal of research results from lecturers or students in the field of tourism managed by the Hospitality Study Program, Faculty of Social and Political Sciences, University of Muhammadiyah Jember. This journal has been published since 2005 by the ...