Jurnal Kesehatan Mesencephalon
Vol 8, No 1 (2022): Jurnal Kesehatan Mesencephalon - April 2022

PATIENT IDENTIFICATION RELATED TO PATIENT SATISFACTION

Masrurin Masrurin (Stikes Maharani Malang)
Sih Ageng Lumadi (STIKes Maharani Malang)
Lilla Maria (STIKes Maharani Malang)



Article Info

Publish Date
28 Apr 2022

Abstract

Patient identification is an effort to find out the patient's identity through the ID number (KTP/ SIM/Student Card/Student Card) and date of birth to facilitate the provision of services to patients. The purpose of the study was to determine the relationship between the correct implementation of patient identification and patient satisfaction in Room 27. The research design used a correlative study with a cross sectional approach. The population of this study were all patients in room 27 who met the inclusion criteria and exclusion criteria with a total sample of 123 respondents. The results showed that most of the patients identified well and expressed satisfaction 101 respondents (82.11%), patients who were identified as good and stated dissatisfied 10 respondents (8.1%) and patients who were identified quite well and were not satisfied 12 respondents (9.75%). The statistical test used the chi-square test (x²) at a significance level of 95% (α = 0.05). The results obtained p-value = 0.000 with a level of significance

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Journal Info

Abbrev

mesencephalon

Publisher

Subject

Health Professions Nursing Public Health

Description

Jurnal Kesehatan Mesencephalon merupakan jurnal yang memuat artikel ilmiah dalam bidang kesehatan baik dari hasil penelitian, studi kasus maupun literature review. Jurnal ini diterbitkan oleh Sekolah Tinggi Ilmu Kesehatan Kepanjen Malang dan terbit sebanyak dua kali dalam setahunnya yaitu pada bulan ...