Nursing and Health Sciences Journal (NHSJ)
Vol. 2 No. 2 (2022): June 2022

Nurse’s Viewpoint of Gatekeeper Function on Managing Indonesian National Health Insurance: A Qualitatif Study

Della Kharisma Putri (Jember University, Indonesia)
Nurfika Asmaningrum (Faculty of Nursing, Universitas Jember, Indonesia)
Alfid Tri Afandi (Faculty of Nursing, Universitas Jember, Indonesia)



Article Info

Publish Date
03 Jun 2022

Abstract

WHO initiated a policy related to the health for all principles and realized it in the application of gatekeeper theory for increasing the quality of public health center services which include the aspects of First Contact, Continuity, Comprehensiveness, and Coordination services. The purpose of this research was to explore nurses’ perceptions of gatekeepers’ role in NhI services at Public Health Center. This research is using descriptive qualitative design and purposive sampling with thematic analysis is used as sampling technique. Characteristics of the participants include 80% female with qualification 80% are vocational nurses and 60% nurses on duty at community public health center. Results of this research found three major themes including the involvement of administrative services, service providers, and service strategy implementers. The three themes are a manifestation of the integration of implementation of the four main gatekeeper functions by nursing staff of Public Health Center. Services run by nurses are considered less than optimal in first contact and continuous aspect, in term of nursing care documentation and the absence of HIV/AIDS treatment services. This research is expected to be a guide for updating information related to the role of nurses in public health center as gatekeeper. Keywords: NhI, gatekeeper, nurses, public health center, qualitative

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Journal Info

Abbrev

nhs

Publisher

Subject

Biochemistry, Genetics & Molecular Biology Dentistry Health Professions Medicine & Pharmacology Nursing Public Health

Description

Nursing and Health Sciences Journal (NHSJ) is peer-reviewed and open access international journal which published by KHD Production, to accommodate researchers and health practitioners publishing their scientific articles. NHSJ accepts original papers, review articles, short communications, case ...