Inovisi
Vol 7, No 01 (2011): INOVISI

Design Of Department Performance Efficiency Measurement At Higher Education With Integration Of Balanced Scorecard (Bsc) And Data Envelopment Analysis (Dea) Approach


Article Info

Publish Date
26 Mar 2015

Abstract

AbstractThis research discusses the design of department performance efficiency measurement at higher education. Performance measurement is generally a basis for decision making should reflect information such as efficiency, effectiveness and productivity. In this study the set of input and output, grouped by the perspective of the Balanced Scorecard (BSC). By using Data Envelopment Analysis (DEA), the relative efficiency of the department can be known. Totaly there are 5 input and 9 output that become parameters for measuring performance of department in higher education. Based on the BSC perspectives, financial get 2 inputs-2 outputs, internal business process get 1 input-2 output, customer get 1 input-3 output, finally, learning and growth get 1 input-2 output.Keywords: Balanced Scorecard, Data Envelopment Analysis, Performance Measurement

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Journal Info
Inovisi
Website

Abbrev

inovisi

Publisher

Universitas Esa Unggul

Subject

Electrical & Electronics Engineering Energy Industrial & Manufacturing Engineering Materials Science & Nanotechnology Transportation

Description

INOVISI Jurnal Teknk Industri published by Lembaga Penerbitan Universitas Esa Unggul. This journal is an open access, peer-reviewed, this journal dedicated to the publication of research in all aspects of regional dan urban planning scopes. Jurnal INOVISI is published two times a year and accepts ...