Jurnal Nasional Teknik Elektro dan Teknologi Informasi
Vol 3 No 3: Agustus 2014

Implementasi Fitur Electronic Customer Relationship Management pada Rekam Medis

Nuri Cahyono (STMIK AMIKOM YOGYAKARTA)

Article Info

Publish Date
13 Nov 2014

Abstract

Managing relationships with customers is a strategy that is currently required by each agency as a strategic part of the business in order to increase customer loyalty, in this case including both the health care institutions hospitals, health centers and other health care institutions. This study aims to implementation the features of Electronic Customer Relationship Management for the patient medical record. With this implementation of health care institutions will be able to apply the technology to help so that patients gain the ease and convenience of services provided which will later be formed customer loyalty.

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Journal Info
Jurnal Nasional Teknik Elektro dan Teknologi Informasi
Website

Abbrev

JNTETI

Publisher

Universitas Gadjah Mada

Subject

Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Energy Engineering

Description

Topics cover the fields of (but not limited to): 1. Information Technology: Software Engineering, Knowledge and Data Mining, Multimedia Technologies, Mobile Computing, Parallel/Distributed Computing, Artificial Intelligence, Computer Graphics, Virtual Reality 2. Power Systems: Power Generation, ...