Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal
Vol. 8 No. 2 (2022): JABM Vol. 8 No. 2, Mei 2022

Pengaruh Penggunaan Media Sosial dan E-Wom Terhadap Kepercayaan dan Minat Beli Belanja Online

Suryadiningrat, Yedi (Unknown)
Rahmat, Tantri Yanuar (Unknown)
Anandita, Rina (Unknown)



Article Info

Publish Date
31 May 2022

Abstract

Technological developments in the past five years have been very fast and dynamic. This also has an effect on the use of technology that is used by humans to transact, especially on increasing buying interest. The main objective of this study was to examine the effect of electronic word of mouth (e-wom) and the use of social media on the level of trust and consumer buying interest. To achieve this goal, data was collected using a questionnaire through an online survey of 180 respondents aged 29-39 years and its location in Jakarta. The collected data was analyzed using SPSS and Structural Equation Modeling (SEM) lisrel. The results of this study indicate that the use of social media / Social Networking Sites (SNS) can influence the level of trust and interest in buying consumers while information and comments on online stores / online shops have effect on consumer buying interest. Keywords: use of social media, e-wom, level of trust, interest in buying

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Journal Info

Abbrev

jabm

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Journal of Business and Management Application (JABM) published articles in the field of business and management applications such as business strategy management, financial management, human resources and organization, business value chain and other issues in the field of business and management. ...