JURIKOM (Jurnal Riset Komputer)
Vol 9, No 2 (2022): April 2022

Penerapan Metode Prototyping Pada Perancangan Sistem Layanan Pengaduan Berbasis Website

Rima Tamara Aldisa (Universitas Nasional, Jakarta)
Afif Arofi (Universitas Nasional, Jakarta)



Article Info

Publish Date
29 Apr 2022

Abstract

Complaints are submissions in providing suggestions, complaints, reports on events, circumstances and conditions that are not in accordance with standards and regulations. the goals and interests of system users here, the community is an important priority for updating better services for the future, system user satisfaction is needed by the relevant agency or company to provide maximum service. With the creation of this system, it is intended that system users have no difficulty in making complaints or reporting on events that have occurred. By designing a complaint service system with the prototyping method so that system users can immediately make complaints, reports and do not have to come directly to the agency or company. This website will follow up on problems that have occurred and will be given status information whether it has been resolved or not.

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Journal Info

Abbrev

jurikom

Publisher

Subject

Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering

Description

JURIKOM (Jurnal Riset Komputer) membahas ilmu dibidang Informatika, Sistem Informasi, Manajemen Informatika, DSS, AI, ES, Jaringan, sebagai wadah dalam menuangkan hasil penelitian baik secara konseptual maupun teknis yang berkaitan dengan Teknologi Informatika dan Komputer. Topik utama yang ...