EconBank : Journal Economics and Banking
Vol 3 No 1 (2021): April

Pengaruh Kepuasan Konsumen Terhadap Kesediaan Membayar (Willingness To Pay) Dengan Dimoderasi Reputasi Perusahaan

Fitra Rizqiana (STIE Bank BPD Jateng)
Aprillia Elly Kusumastuti (STIE Bank BPD Jateng)



Article Info

Publish Date
13 Apr 2021

Abstract

This study aims to analyze the effect of consumer satisfaction on willingness to pay, and to analyze the effect of consumer satisfaction on willingness to pay with reputation variable as moderated. The population in this study are consumers who buy Honda motorcycle products at Honda Prima & AHASS Pemalang Motorcycle Dealers. The number of samples is 100 respondents. The sampling technique used was purposive sampling. Purposive sampling technique is a sampling based on the criteria aimed at by the researcher. The data analysis used in this research is Moderated Regression Analysis. The results showed that consumer satisfaction has a significant effect on willingness to pay for consumers of Honda Prima & AHASS Pemalang Motorcycle Dealers. The company's reputation moderates the effect of consumer satisfaction on willingness to pay on consumers of Honda Prima & AHASS Pemalang Motorcycle Dealers.

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Journal Info

Abbrev

econbank

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Econbank is a Journal of Economics and Banking published by the School of Economics and Business (STIE) of Bank BPD Jateng as a place for publishing research results and concepts in the fields of Economics and Banking. Ecobank focuses on research articles or papers relevant to the economic, ...