JURNAL REKAYASA INFORMASI SWADHARMA (JRIS)
Vol 2, No 2 (2022): JURNAL JRIS EDISI JULI 2022

REKAYASA SISTEM PENANGANAN KLAIM PERBAIKAN MOBIL PADA BENGKEL DENGAN METODE KARAKTERISTIK RELEVANSI

Indra Hiswara (Institut Teknologi dan Bisnis Swadharma)
Rahmad Fitri (Institut Teknologi dan Bisnis (ITB) Swadharma)
Helya Santi (Institut Teknologi dan Bisnis (ITB) Swadharma)



Article Info

Publish Date
30 Jul 2022

Abstract

PT Jakarta Teknologi Utama is a company engaged in car body repair services or body repair specialists, which is the official workshop of a company engaged in insurance. The repair service process at this time still adheres to the old system, which only prioritizes the quality of repairing the vehicle, without paying attention to customer comfort from other factors. Based on the background of the problem formulation, how to design a claim handling information system, so that the application can not only record claims data recording activities but can also produce accurate reports on claims from customers. This research aims to design a claim handling information system at the workshop. The results achieved are in the form of an application consisting of inputs, processes, and reports, the design runs as planned

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Journal Info

Abbrev

jris

Publisher

Subject

Computer Science & IT

Description

Jurnal Rekayasa Informasi Swadharma merupakan jurnal ilmiah yang diterbitkan oleh LPPM ITB Swadharma. Jurnal ini mempublikasikan karya ilmiah hasil penelitian dengan topik Big Data, Sistem Informasi Berbasis Komputer, Data Mining, Data Scientists, Enterprise Architecture, Enterprise Resource ...