IJOHCM
Vol 2, No 2 (2022): Indonesian Journal of Health Care Management

An Examination of The Factors Affecting Consumer’s Purchase Decision on Prudential Insurance Product

Elsa Ika Marchella Arruan (Poltekkes Kemenkes Malang)
Ayu Tyas Purnamasari (Poltekkes Kemenkes Malang)
Muzzamil - - (Poltekkes Kemenkes Malang)



Article Info

Publish Date
08 Jun 2022

Abstract

The insurance literacy and the insurance ownership especially commercial insurance is relatively low in Indonesia. Meanwhile the insurance is important to mitigate the risks such as accidents, illness, and death. Many factors influencing consumers to buy insurance products. This study aimed to examine the factors affecting consumer’s purchase decision on insurance products particularly Prudential insurance products. This study was observational study using a cross-sectional design with 84 respondents were selected randomly. Data collection is carried out by disseminating questionnaire. Data were analyzed using univariate and bivariate analysis. Furthermore, the results of this study were the majority of the respondents are able to buy insurance products, satisfied with the promotion by the insurance agents, and sure of their decisions to purchase the Prudential insurance products. The promotion by the agents variable have a significant correlation to consumer’s purchase decision on Prudential insurance products.

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Journal Info

Abbrev

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Publisher

Subject

Decision Sciences, Operations Research & Management Health Professions Nursing Public Health Social Sciences

Description

Indonesian Journal of Health Care Management Indonesian Journal of Health Care Management (IJOHCM) is committed to publishing scholarly empirical and theoretical research articles, that have a high impact on the management field as a whole. The journal encourages new ideas or new perspectives on ...