PERSPEKTIF
Vol 11, No 3 (2022): PERSPEKTIF - July

Analysis of Factors Affecting Interest in Using the LinkAja Application in DKI Jakarta

Hana Mutiara Josephine (University of Indonesia)
Chandra Wijaya (University of Indonesia)



Article Info

Publish Date
17 Jun 2022

Abstract

This article aims to analyze the factors that influence interest in the use of new technology, especially in the use of digital financial applications. The problem is focused on the acceptance or interest of potential users of the LinkAja application which is the result of a synergy between SOEs to increase financial inclusion in Indonesia. Other privately-owned digital financial applications such as GoPay, OVO, and DANA have received significant acceptance, but this is different from LinkAja even though it has been supported by the BUMN Movement and also the government. To approach this problem, the theoretical reference from Davis's Technology Acceptance Model (TAM) is used (1989) and adds another factor, namely risk perception. The data were collected through Non-Probability Purposive Sampling of as many as 522 samples and processed using the Partial Least Squares method in SEM. and analyzed quantitatively. This study concludes that usage interest is influenced by perceived usefulness, perceived convenience, and user attitudes. Other factors such as risk perception and subjective norms were found to have no significant effect on interest in using LinkAja.

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Journal Info

Abbrev

perspektif

Publisher

Subject

Humanities Languange, Linguistic, Communication & Media Social Sciences

Description

PERSPEKTIF, is a journal of Governmental, Political, Public Administration, Communication and Social Sciences, for information and communication resources for academics, and observers of Governance Sciences, Social Sciences, Political Sciences, Public Administration Sciences, Communication Sciences, ...