Jurnal Manajemen
Vol. 25 No. 2 (2021): June 2021

Brand Personality As A Predictor Of Consumer Brand Relationship

Keni Keni (Faculty of Economics and Business, University Tarumanagara, Jakarta)
Verena Sandra Esmeralda (Faculty of Economicsand Business, UniversitasTarumanagara, Jakarta)



Article Info

Publish Date
08 Mar 2022

Abstract

The main idea of this paper is to investigate three dimensions of brand personality, which are excitement, sincerity and ruggedness to predict CBR constructs which comprise brand love, brand trust and brand loyalty. A convenience sampling method was utilized, in which the respondents are one of soft drink brand’s consumers based in Jakarta. All data were then gathered through an online survey. In total, 312 participants responded to the survey. Structural equation modelling (SEM), specifically partial least square (PLS) was employed to analyze the data. The results of the data analysis indicate that sincerity, excitement and ruggedness brand personality serve as the positive and significant predictors towards brand trust, brand love and brand loyalty. Both the theoretical and practical contributions are discussed in this study.

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Journal Info

Abbrev

EJM

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Manajemen [p-ISSN 1410-3583 | e-ISSN 2549-8797] is a peer-reviewed journal published three times a year (February, June, and October) by Faculty of Economics, Universitas Tarumanagara. Jurnal Manajemen is intended to be the journal for publishing articles reporting the results of research on ...