Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi
Vol 8, No 3 (2011): Jurnal Ilmu Administrasi

MARKETING DALAM SEKTOR PUBLIK

Arifiani Widjayanti, (Unknown)



Article Info

Publish Date
21 May 2019

Abstract

In the past, public sector was managed for the public issues, and private sector was focused on profit maximization. In recent times, both private and public sectors have to satisfy their stakeholders. For this purpose, marketing should be deeplyconsidered to be applied in the public sector. In public services, it will be suitable to change the word of 'consumer' to 'stakeholder' that is more common in the area of marketing. The target audience doesn't mean 'consumers' in real, but citizens. There are so many marketing management tools applicable for the context of public sector, such as 7Ps for marketing mix, project marketing, and customer satisfaction measured (stakeholder satisfaction measured). How marketing could beapplied in public sector becomes the homework of public leaders and government employeess. They should, in the first place, be able to identify which types of marketing are suitable for public services.

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Journal Info

Abbrev

jia

Publisher

Subject

Humanities Social Sciences

Description

Jurnal Ilmu Administrasi (JIA) is a scientific journal particularly focuses on the main problems in the development of the sciences of public administration and business administration areas as follows Development Administration, Economic Development, Public Policy, Development Planning, Public ...