JBMR: Journal of Business and Management Review
Vol. 3 No. 7 (2022): (Issue-July)

Effect of Quality of Work Life on Work Motivation and Job Satisfaction and Their Impact on Turnover Intention on Outsource Employees

Najib Zamzami (Master Of Management, Faculty Of Economics, State University Of Jakarta, Indonesia)
Dewi Susita (Master Of Management, Faculty Of Economics, State University Of Jakarta, Indonesia)
Siti Nurjanah (Master Of Management, Faculty Of Economics, State University Of Jakarta, Indonesia)



Article Info

Publish Date
22 Jul 2022

Abstract

This study aims to analyze the effect of Quality of Work Life on Work Motivation and Job Satisfaction and its Impact on Turnover Intention of Outsource Employees in Area 4 PT. Kereta Commuter Indonesia. The population in this study were all outsource employees in Area 4 at the PT. Kereta Commuter Indonesia in Jakarta with a total sample of 195 respondents. The analytical method used in this research is using Structural Equation Modeling (SEM). The results of this study indicate that there is a significant positive effect between the Quality of Work Life on Work Motivation in outsource area 4 employees at PT. Kereta Commuter Indonesia, there is a significant positive effect between the Quality of Work Life on Job Satisfaction in outsource area 4 employees at PT. Kereta Commuter Indonesia, there is a significant negative effect between Quality of Work Life on Turnover Intention in outsource area 4 employees at PT. Kereta Commuter Indonesia, there is a significant negative effect between Work Motivation on Turnover Intention on outsource area 4 employees at PT. Kereta Commuter Indonesia, there is a significant negative effect between Job Satisfaction on Turnover Intention in outsource area 4 employees at PT. Kereta Commuter Indonesia, there is an indirect influence between Quality of Work Life on Turnover Intention through Work Motivation on outsource employees area 4 at PT. Kereta Commuter Indonesia, and there is an indirect effect between Quality of Work Life on Turnover Intention through Job Satisfaction on outsource employees area 4 at PT. Kereta Commuter Indonesia

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Journal Info

Abbrev

jbmr

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Journal of Business and Management Review applies theory developed from business research to actual business situations. Recognizing the intricate relationships between the many areas of business activity, JBMR examines a wide variety of business decisions, processes and activities within the actual ...