Quantitative Economics and Management Studies
Vol. 3 No. 4 (2022)

The Influence of Loyalty and Work Environment on Organizational Citizenship Behavior (OCB) (Case Study at PT Bangkobakti Perdana Trijaya Pekan Tolan Labuhanbatu Selatan North Sumatra

Riki Handayani (Faculty of Economics and Business, University of Labuhanbatu, Indonesia)
Novrihan Leily Nasution (Faculty of Economics and Business, University of Labuhanbatu, Indonesia)
Aulia Indra (Faculty of Economics and Business, University of Labuhanbatu, Indonesia)



Article Info

Publish Date
21 Jul 2022

Abstract

The purpose of this study was to determine the effect of loyalty and work environment on organizational citizenship behavior at PT Bangkobakti Perdana Trijaya. The method used in this research is descriptive quantitative with a sample of 80 respondents. Loyalty has a positive effect on organizational citizenship behavior (OCB) of PT Bangkobakti Perdana Trijaya employees. This can be proven from the test results obtained beta coefficient value (β) 0.413 (p < 0.001). and the contribution of loyalty to organizational citizenship behavior (OCB) is (ΔR2) 0.163. The work environment has a positive effect on organizational citizenship behavior (OCB) of employees of PT Bangkobakti Perdana Trijaya. This can be proven from the test results obtained by the beta regression coefficient (β) 0.585 (p < 0, 01) and the contribution of the influence of the work environment on organizational citizenship behavior (OCB) of (ΔR2) 0.337. Loyalty and work environment have a positive effect on organizational citizenship behavior (OCB) of PT Bangkobakti Perdana Trijaya employees. This is evidenced by the results of the loyalty beta coefficient (β) 0.189 (p < 0.001) and the work environment (β) 0.504 (p < 0.001). positive effect on organizational citizenship behavior (OCB) of employees and the contribution of the influence of loyalty and work environment on organizational citizenship behavior (OCB) of (ΔR2) 0.365. So, the higher the loyalty of employees, supported by a good level of work environment, will bring up favorable OCB behaviors for the company/organization.

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Journal Info

Abbrev

qems

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Mathematics

Description

Journal of Quantitative Economics and Management Studies (QEMS) is an international peer-reviewed open-access journal dedicated to interchange for the results of high-quality research in all aspects of economics, management, business, finance, marketing, accounting. The journal publishes ...