PELS (Procedia of Engineering and Life Science)
Vol 2 (2021): Proceedings of the 3rd Seminar Nasional Sains 2021

Customer Data Management Information System And Web-Based Digital Product Sales In CV. IT Brain Indonesia

Muhammad Syafri Romadhon (Universitas Muhammadiyah Sidoarjo)
Yulian Findawati (Universitas Muhammadiyah Sidoarjo)



Article Info

Publish Date
01 Dec 2021

Abstract

Customer Data Management Information System is a program or information system that functions to assist customer and sales data recording activities as well as product activation processes on CV. IT Brain Indonesia. This system is designed to record and input customer data from requests for demo software and customer consultations that come in daily via email marketing and also through whatsapp marketing before making a purchase and activation process. This system is shown for the marketing team on CV. IT Brain Indonesia is still using Microsoft Excel to record these data, which takes a long time to group customer needs on different sheets. In this case the author designed an Information System for Customer Data Management and Web-Based Digital Product Sales at CV. IT Brain Indonesia. The method used is the equivalence method and blackbox testing. The results of this study are in the form of a web-based information system intended for marketing and customer support that can group customer data according to their needs and record sales and product activation processes. This web-based information system was created using the CodeIgniter framework.

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Journal Info

Abbrev

PELS

Publisher

Subject

Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Engineering

Description

PELS (Procedia of Engineering and Life Science) is an international journal published by Faculty of Science and Technology Universitas Muhammadiyah Sidoarjo. The research article submitted to this online journal will be double blind peer-reviewed (Both reviewer and author remain anonymous to each ...