JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI
Vol 9 No 3 (2022): JATISI (Jurnal Teknik Informatika dan Sistem Informasi)

Analisis Pengaruh Kualitas Layanan Website PMB Amikom Purwokerto Menggunakan Metode Webqual 4.0

Luzi Dwi Oktaviana (Unknown)



Article Info

Publish Date
14 Sep 2022

Abstract

In the current era of digital, the role of internet technology is felt to be even greater because almost all business activities in organizations can be carried out through cyberspace. Through the Internet, all the desired information can be obtained easily and quickly. This advantage is of course utilized by universities in improving the quality of education and services through website-based media or websites. As with the University of Amikom Purwokerto, applying for new student registration using a website service that makes the remote registration process easier. In the process of implementing the website in order to always increase user satisfaction, it is necessary to analyze what factors can affect the quality of the website on website services so that it can continue to be improved. The results of this research analysis are seen from the Usability Quality (WEB-U), Information Quality (WEB-IQ), Service Information Quality (WEB-SQ) variables that have a positive influence on the quality of website user services, in this case, User Satisfaction (SUM-US). ). The resulting regression equation is Y = 0.229 + 0.136 X1 + 0.212 X2 + 0.402 X3

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Journal Info

Abbrev

jatisi

Publisher

Subject

Computer Science & IT

Description

JATISI bekerja sama dengan IndoCEISS dalam pengelolaannya. IndoCEISS merupakan wadah bagi para ilmuwan, praktisi, pendidik, dan penggemar dalam bidang komputer, elektronika, dan instrumentasi yang menaruh minat untuk memajukan bidang tersebut di Indonesia. JATISI diterbitkan 2 kali dalam setahun ...