Factors Affecting the Revenue of MTE Mechanical Private Limited Company

Kok Ban Teoh (SENTRAL College Penang)
Miguel Cordova (Pontifical Catholic University of Peru)
Tin Phang Ooi (SENTRAL College Penang)
Maryam Tayyiba (CMS Business School, Jain University)
Uma Warrier (CMS Business School, Jain University)
Siti Fatini Binti Azahar (SENTRAL College Penang)
Pei Fen Khow (SENTRAL College Penang)
Ming Hao Loo (Universiti Sains Malaysia)
Daisy Mui Hung Kee (Universiti Sains Malaysia)
Chee Woh Liew (Universiti Sains Malaysia)
Chuan Heng Low (Universiti Sains Malaysia)
Wei Xuan Chin (Universiti Sains Malaysia)

Journal of the Community Development in Asia
Vol 4, No 1 (2021): Journal of The Community Development in Asia (JCDA)

MTE Mechanical Private Limited Company is a manufacturing company located at Batu Maung, Malaysia producing fabricated metal products. During 2020, the company’s revenue has significantly decreased compared to the previous year. Therefore, the purpose of this research is to identify the factors which affect the revenue of the company. Online interviews were used to collect information from the company’s owner and three of their customers. The present study found that the delivery service and product’s quality of the company are the major issues having effects upon the company’s revenue. Moreover, the findings of the present study would benefit the company.