Journal of the Community Development in Asia
Vol 4, No 1 (2021): Journal of The Community Development in Asia (JCDA)

A Comparative Study of Consumer Perception on the Usage of Cadbury Products in Malaysia and India

Rudresh Pandey (ABES Engineering College)
Ajay Massand (CMS Business School, Jain Deemed to be University)
Suhasini BV (CMS Business School, Jain Deemed to be University)
Lavi Sharma (ABES Engineering College)
Akansha Rai (ABES Engineering College)
Syazreen Aida (Universiti Sains Malaysia)
Daisy Mui Hung Kee (Universiti Sains Malaysia)
Rattanapoond Rattanapoond (Universiti Sains Malaysia)
Wan Syazwanie Syarina (Universiti Sains Malaysia)
Normaizatul Ilyana (Universiti Sains Malaysia)



Article Info

Publish Date
20 Jan 2021

Abstract

Chocolates and snacks are a humongous market all around the world. Mondelez International, the producer of Cadbury is a major player in this industry which perceives the Malaysian and Indian market differently. This study aims to examine the consumer perception on the usage of Cadbury products in Malaysia and India. The study would examine the association, usage, buying behavior and customer satisfaction in the two countries and identify similarities and differences among them. This study involves both primary and secondary data collected through various sources such as consumers from the two countries and publications. These findings provide a comparative insight about consumer perceptions about the products which help in understanding the two markets and marketing activities in detail.

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Journal Info

Abbrev

JCDA

Publisher

Subject

Humanities

Description

JCDA aims to feature narrative, theoretical, and empirically-based research articles. The journal also accepts articles with data taken from reflections as well as experiences (qualitative research) relevant to community development in Asia. As it explores the community development broadly, the ...