Journal of International Conference Proceedings
Vol 4, No 3 (2021): 2021 WIMAYA International Conference of Economics and Business

Online Shopping Behavior of Health Products During Pandemic Related to Public Education by Indonesian FDA

Elsadora Reapina Malthaputri (School of Business and Management, Institut Teknologi Bandung)
Yos Sunitiyoso (School of Business and Management, Institut Teknologi Bandung)



Article Info

Publish Date
14 Dec 2021

Abstract

The COVID-19 pandemic has changed many things in people's lives, including people's behavior in shopping. Previous findings that showed an increase in a transaction in the online market during the pandemic indicated a change in consumer behavior shifting to online shopping. One of them is in the product category of health products. This study seeks to see these effects and to find things that are of concern to the public when shopping for health products online by exploring several aspects: 1) Consumer's insight on online shopping for health products, 2) Perception on pandemic effect on shopping frequency, 3) Behavior of online shopping for health products, and 4) Perception on online shopping for health products experience. The methodology was quantitative, data collection was carried out by survey and descriptive data processing. Findings of this study show there has been an increase in online shopping for health products during the pandemic, especially for supplement/ vitamin products. The shopping behavior found to have been good indicates that Indonesian FDA public education to the community runs well, while on other hand still faces several concerns. Most agreed that the COVID-19 pandemic made online shopping more frequent than before.

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Journal Info

Abbrev

JICP

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media

Description

JICP is proceedings series that aims to publish proceedings from conferences, in the fields of economics, business, and management research. All proceedings in this website are open access, which means the published articles are permanently free to read, download, copy, and distribute. The online ...