Business and Entrepreneurial Review
Vol. 16 No. 1 (2016): October 2016

PATIENT TRUST ON THE HOSPITAL SERVICE DELIVERY SYSTEM

Abdul Haeba Ramli (Universitas Indonesia Timur, Makasar)

Article Info

Publish Date
23 Jul 2019

Abstract

This research was conducted in 2016 to see the effect of the service delivery system on patient trust in private hospitals in Makassar. The number of patients used as respondents was 115 people, taken using purposive sampling technique, with several criteria set by the author. However, the results of this study indicate that a service delivery system consisting of contact personal and physical support has a positive and significant effect on patient trust

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Journal Info
Business and Entrepreneurial Review
Website

Abbrev

ber

Publisher

Universitas Trisakti

Subject

Decision Sciences, Operations Research & Management

Description

Business and Entrepreneurial Review is published by Program Pascasarjana Universitas Trisakti. The editorial receives general writing, management and entrepreneurship areas in which no other media has ever been published and reviews of new management books and marketing services. Preferred writing ...