Jurnal Manajemen dan Pemasaran Jasa
Vol. 13 No. 1 (2020): Maret

The role of work stress on individual work performance: Study in civil servants

Novika Grasiaswaty (Universitas YARSI, Indonesia)



Article Info

Publish Date
23 May 2020

Abstract

This study wanted to see the role of work stress of three kinds of individual work performance (task performance, contextual performance, and counterproductive work behavior). Previous researches showed different kind of performance related with different work stresses. The study was conducted on 83 civil servants in one work unit in Jakarta. Data were analyzed by using Lavaan in R program. The results showed that ‘control’ and ‘support colleagues was significantly affected task and contextual performance. While for counterproductive work behavior, ‘role’ and ‘change’ had positive impact of the behavior. These results indicate that different work performance is related to different types of work stress. Further result and implication were discussed.  

Copyrights © 2020






Journal Info

Abbrev

jasa

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Manajemen dan Pemasaran Jasa is a peer reviewed and open access journal published by Lembaga Penerbit Fakultas Ekonomi dan Bisnis (LPFEB). This journal receives an original research paper and review paper which suitable with focus and ...