Jurnal Telematika
Vol. 17 No. 1 (2022)

Perancangan Sistem Terintegrasi Multichannel Ecommerce Berbasis Website Pada PT XYZ

Yesa, Benedectus (Unknown)
Maharani, Herastia (Unknown)
Yonata, Yosi (Unknown)



Article Info

Publish Date
31 Oct 2022

Abstract

PT XYZ is a shoe distributor company in the city of Bandung that gets 700 shoe orders per day from 7 online stores that are active in several marketplaces. In the sales process, PT XYZ has problems when providing stock information to customers. Every time a sales transaction occurs, the stock information displayed in each marketplace channel must be updated one by one. This will take a lot of time and will pose a risk of inconsistency of stock information. To overcome this, a web-based multichannel e-commerce integrated system is designed that can process product data on each channel in the marketplace and integrate stock information. Based on the User Acceptance Test (UAT) with the UTAUT method, the proposed system gets an average score for the Performance Expectancy aspect of 94.3%, the Effort Expectancy aspect of 98.6%, and the Behavioral Intention aspect of 88.6%. The results of this test indicate that the integrated system can provide convenience for users in carrying out their duties, provide comfort in using the system, and make users want to use the system that has been designed.

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Journal Info

Abbrev

telematika

Publisher

Subject

Computer Science & IT Electrical & Electronics Engineering

Description

Jurnal Telematika is a scientific periodical written in Indonesian language published by Institut Teknologi Harapan Bangsa twice per year. Jurnal Telematika publishes scientific papers from researchers, academics, activist, and practicioners, which are results from scientific study and research in ...