Shirkah: Journal of Economics and Business
Vol 7, No 2 (2022)

Performance, Competence, Job Satisfaction, and Financial Compensation of Cosmetics Salesforce during the COVID-19 Outbreak

Bambang Dwi Suseno (Faculty of Economics and Business, Bina Bangsa University)
Indah Hartini Sofa (Faculty of Economics and Business, Bina Bangsa University)
Mohammad Tri Widayanto (Faculty of Economics and Buseness, Bina Bangsa University)
Basrowi Basrowi (Faculty of Economics and Buseness, Bina Bangsa University)



Article Info

Publish Date
09 Sep 2022

Abstract

The COVID-19 pandemic caused a decrease in sales turnover for the cosmetic industry, causing salesforce performance to be unsatisfactory. The study developed a model to improve the performance of the cosmetics industry in Banten Province of Indonesia. This quantitative study employed SmartPLS 3.3.2 version to analyze the data obtained from 120 respondents through observations and questionnaire. The results of the empirical model with SEM-PLS revealed that competence has a significant positive effect on financial compensation, competence has a significant positive effect on salesforce job satisfaction, salesforce job satisfaction has a significant positive effect on salesforce performance, financial compensation has no effect on salesforce performance, and salesforce performance has no effect on financial compensation. It is recommended that the cosmetic industry recalculate the amount of compensation appropriately according to measurable performance to yield an impact on salesforce performance. This study highlights the importance of competence-based compensation for fostering self-improvement of employee.

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Journal Info

Abbrev

home

Publisher

Subject

Economics, Econometrics & Finance

Description

Syirkah: Jurnal Ekonomi dan Bisnis adalah jurnal peer-review yang diterbitkan tiga kali setahun (April, Agustus, dan Desember) oleh Fakultas Ekonomi Islam dan Bisnis Institut Agama Islam Negeri (IAIN) Surakarta Jawa Tengah Indonesia bekerja sama dengan Perhimpunan Indonesia Ekonom Islam (lihat ...