JURNAL REFORMASI ADMINISTRASI Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani
Vol 9, No 1: Maret 2022

Analisis Implementasi Kebijakan Pelaporan Pajak Tahunan Wajib Pajak Orang Pribadi Karyawan Dengan Menggunakan E-SPT Dalam Upaya Meningkatkan Kepatuhan Wajib Pajak Di KPP Pratama Cikarang Selatan

Achmad Barlian (Prodi Administrasi Publik, Fakultas Ilmu Administrasi, Institut STIAMI, Jakarta Indonesia)
Nur Haeni (Prodi Administrasi Publik, Fakultas Ilmu Administrasi, Institut STIAMI, Jakarta Indonesia)



Article Info

Publish Date
30 Mar 2022

Abstract

E-SPT application or referred to as electronic SPT is an application made by the Directorate General of Taxes, Ministry of Finance to be used by taxpayers for convenience in submitting SPT. The purpose of this study was to determine and analyze the implementation of the Annual Tax Reporting Policy for Individual Employee Taxpayers Using E-SPT in an Effort to Improve Taxpayer Compliance at South Cikarang Small Tax Office. This study uses a descriptive qualitative research method. Research data collection is by Observation, Interview and Documentation. The location in this study is the South Cikarang Primary Tax Service Office. The results of this study are the implementation of the Annual Tax Reporting Policy of Individual Employee Taxpayers Using E-SPT in an Effort to Increase Taxpayer Compliance at the South Cikarang Small Tax Office in 2019-2020 has not been going well as evidenced by the low ratio of taxpayer compliance in reporting The SPT is 61% in 2019 and 88% in 2020. In addition, one of the indicators in the implementation dimension is not fulfilled, namely the number of taxpayers who do not understand their tax obligations. In this study, it is known that there are several obstacles that affect the process of implementing the E-SPT, namely the lack of knowledge of taxpayers, lack of socialization of the E-SPT, errors in filling out the form and instability of the E-SPT application server, ignorance of the processes and procedures in the use of this E-SPT

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Journal Info

Abbrev

reformasi

Publisher

Subject

Education Social Sciences Other

Description

Jurnal Reformasi Administrasi adalah Jurnal Ilmiah Untuk Mewujudkan Masyarakat Madani untuk mempublikasikan Disiplin Administrasi meliputi peminatan Ilmu Administrasi Publik atau Negara dan Administrasi Perpajakan dalam skala lokal, nasional, dan regional. Kegiatannya adalah untuk mengelola ...