Jurnal Pekommas
Vol 3 No 2 (2018): October 2018

Pengukuran Kebergunaan dan Pengalaman Pengguna Marketplace Jogjaplaza.id

Intanny, Vieka Aprilya (Unknown)
Widiyastuti, Inasari (Unknown)
Perdani, Maria Dolorosa Kusuma (Unknown)

Article Info

Publish Date
31 Oct 2018

Abstract

Good usability and user experience are indicators to measure the quality of information system. Among multiple e-marketplace service providers, manager is expected to provide understandable and learnable service and enjoyable user experience. Jogjaplaza.id is an e-marketplace managed by local government for small medium enterprise. The aim of this paper is to measure usability and user experience of small medium enterprise towards Jogjaplaza.id. By using UEQmethod and USE Questionnaire, it could be concluded that Jogjaplaza.id is easy to understand and to learn. Jogjaplaza.id shows positive evaluation for pragmatic and hedonic aspects. However, users perceive lower level of innovation at Jogjaplaza.id. Users assume that the service provided by Jogjaplaza.id is not supporting e-commerce transaction although it is enjoyable and easy to use.

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Journal Info
Jurnal Pekommas
Website

Abbrev

pekommas

Publisher

Sekolah Tinggi Multi Media Yogyakarta

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Languange, Linguistic, Communication & Media

Description

Pekommas is a journal published by the BBPSDMP Kominfo Makassar with the aim of disseminating information on scientific developments in communication, informatics and mass media. The manuscript published in this journal is derived from research and scientific study conducted by researchers, ...