Jurnal Manajemen Bisnis Transportasi dan Logistik
Vol 2, No 2 (2016): Januari

PELAYANAN FASILITAS TERMINAL BAGI PENGGUNA JASA PENERBANGAN

Indra Yuzal (Institut Transportasi Dan Logistik Trisakti)
Adi Wiratama (Institut Transportasi Dan Logistik Trisakti)



Article Info

Publish Date
27 Jan 2016

Abstract

PT. Angkasa Pura I is the services provider for flights and non-aeronautica in Indonesia. The researcher is using quantitative and simple linear regression analysis (Sugiyono, 20018: 272) to find out the effect of terminal facilities services for the passengers. The result shows that there is an effect of terminal facilities services for the passengers in Husein Sastranegara airport from March to May 2014. The –t count > -t table (5.177 > 1.833) which means Ho is rejected. If Ho is rejected, then there is a significant effect between the services quality to the passengers.

Copyrights © 2016






Journal Info

Abbrev

jmbtl

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences Transportation

Description

The Journal of Transportation and Logistics Business Management is published by the Fakultas Manajamen dan Bisnis Institut Transportasi dan Logistik Trisakti as a scientific responsibility and the embodiment of the "Tridharma" of higher education. The scope of the article includes: Digital Service ...