Dinasti International Journal of Digital Business Management
Vol. 3 No. 5 (2022): Dinasti International Journal of Digital Business Management (August - Septembe

THE EFFECT OF JOB SATISFACTION, ORGANIZATIONAL COMMITMENT AND COMPENSATION ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) AT EXPEDITIONARY SERVICE COMPANY

Nurjayanti, Desy (Unknown)
Riyanto, Setyo (Unknown)



Article Info

Publish Date
29 Aug 2022

Abstract

Organization Citizenship Behavior (OCB) is one of the positive organizational attitudes that can be raised with variable Job Satisfaction, Organizational Commitment and Compensation benefit. This study aims to analyze the effect of Job Satisfaction, Organizational Commitment and Compensation benefit towards Organization Citizenship Behavior at PT Pos Indonesia. The data sources come from primary and secondary data. Primary data is taken from distributing questionnaires, while secondary data is from literature books, journals, and company data. Data was distributed to 243 employees and use random sampling technique. This research methodology uses descriptive and quantitative methods using Smart PLS to analyze several theoretical concepts. The result showed that the variable Job Satisfaction, Organizational Commitment and had a positive and significant effect on Organization Citizenship Behavior, Compensation benefit did not positively and significantly affect the Organizational Citizenship Behavior (OCB).

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Journal Info

Abbrev

DIJDBM

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Dinasti International Journal of Digital Business Management (DIJDBM) provides widespread coverage of high quality research in a broad range of topics such as digital business management science and technology advancements, and establishing new collaborations in these areas. Original research ...