AKSELERASI: Jurnal Ilmiah Nasional
Vol 4 No 3 (2022): AKSELERASI: JURNAL ILMIAH NASIONAL

PENGARUH STRATEGI PRODUK TERHADAP KEPUASAN KONSUMEN DI RUMAH MAKAN CECE, KECAMATAN KEI KECIL, KABUPATEN MALUKU TENGGARA

Benedictus R. Khuana (Program Studi Administrasi Niaga, STIA Langgur)



Article Info

Publish Date
02 Dec 2022

Abstract

The purpose of this study was to analyze the effect of product strategy on consumer satisfaction at the Cece Langgur Restaurant, Kei Kecil District, Southeast Maluku Regency. Based on the results of data analysis, the results of the linear regression test are obtained, the regression equation is Y = 12.858 + 0.746X. This equation states that when the Product Strategy variable is 0, then Consumer Satisfaction has a value of 12,858, and a positive value of 0.746 found in the regression coefficient of the independent variable (product strategy) illustrates that the direction of the relationship between the independent variable (product strategy) and the dependent variable (customer satisfaction) is unidirectional, where every increase of one unit of product strategy variable will cause an increase in customer satisfaction by 0.746. Based on the results of the t test, it can be concluded that tcount is greater than ttable, so H1 is accepted and H0 is rejected. From the results of the tcount calculation of 6,107 above compared to ttable (df = 43), namely 1.6810, a significant level of 5%, so tcount > ttable, then H1 is accepted and H0 is rejected. Meanwhile, the Determinant Coefficient test explains that the influence of the Product Strategy Variable (Variable X) on the Consumer Satisfaction Variable (Variable Y) is 46.5% and the remaining 53.5% is influenced by other variables not included in this study.

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Journal Info

Abbrev

ja

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Social Sciences

Description

AKSELERASI: Jurnal Ilmiah Nasional is open access and peer-reviewed Journal, JIN is a scientific journal that contains the results of research and theoretical studies of Social Sciences and Exact Sciences. Managed by GoAcademica Research & Publishing. Focus and Scope AKSELERASI: Jurnal Ilmiah ...