SainsTech Innovation Journal
Vol. 5 No. 1 (2022): SIJ Volume 5 Nomor 1 Mei 2022

Pengukuran Kualitas Website Universitas Qamarul Huda Badaruddin Menggunakan Metode Webqual 4.0

M Afriansyah (Unknown)
Valian Yoga Pudya Ardhana (Universitas Qamarul Huda Badaruddin)
Joni Saputra (Unknown)



Article Info

Publish Date
20 May 2022

Abstract

Basically, some people will use website services to find quick and easy access to information. Website is the most commonly used online facility/service on the internet in addition to other services. For this reason, it is necessary to evaluate the quality of the website of the Qamarul Huda Badaruddin University. The framework used to measure the quality of website services in this study is WebQual 4.0 which is a development of Servqual which is usually used to measure service quality. the interests (expectations) of users on the quality of the uniqhba.ac.id website. Of the three variables, the greater contribution is found in the service interaction variable of 0.471 and the Sig value is obtained. 0.001 < = 0.1. So from the results of this study it can be translated that, evaluation of website quality needs to be done on usability dimensions or variables, respondents feel less in understanding or have difficulties in operating the website, and find it difficult to explore the website.

Copyrights © 2022






Journal Info

Abbrev

sij

Publisher

Subject

Civil Engineering, Building, Construction & Architecture Computer Science & IT

Description

SainsTech Innovation Journal (SIJ) merupakan salah satu jurnal yang ada di Universitas Qamarul Huda Badaruddin Bagu. SIJ berfokus pada kajian inovasi sains dan teknologi. SIJ berisi hasil penelitian, karya ilmiah, dan kajian ...