Jurnal Ekonomi
Vol. 11 No. 03 (2022): Jurnal Ekonomi, 2022 Periode Desember

THE USE OF E-WALLETS DURING THE COVID-19 PANDEMIC ON MSMES IN DEPOK CITY

Pusporini Pusporini (Department of Management, Faculty of Economics and Business, Universitas Pembangunan Nasional Veteran Jakarta)
Bernadin Bernadin (Department of Management, Faculty of Economics and Business, Universitas Pembangunan Nasional Veteran Jakarta)
Yudi Nur Supriadi (Department of Management, Faculty of Economics and Business, Universitas Pembangunan Nasional Veteran Jakarta)



Article Info

Publish Date
30 Oct 2022

Abstract

The development of technology in Indonesia is becoming more sophisticated and modern. One of them is the smartphone, whose use is getting more sophisticated. Besides being a means of communication, smartphones are now a new means of payment transactions or mobile payments. Therefore, mobile payment systems such as e-wallets are growing in facilitating online or offline transactions using only QR codes. This study aims to determine performance expectations, effort expectations, social influence, perceived risk, and perceived costs toward behavioral intentions for E-Wallet users in Depok City. The method used in this study is a descriptive method with a quantitative approach and uses a hypothesis testing technique, namely the T-test. Based on the results of data processing using SmartPLS, obtained Effort Expectation, Social Influence, and Perceived Cost significantly affects the Behavior Intention of E-Wallet Users in MSMEs in Depok City. However, Performance Expectations and Perceived Risk did not significantly affect the Behavior Intention of E-Wallet Users in MSMEs in Depok City. However, Performance Expectations and Perceived Risk did not significantly affect the Behavior Intention of E-Wallet Users in MSMEs in Depok City

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Journal Info

Abbrev

Ekonomi

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Ekonomi [p. ISSNĀ 2301-6280, e. ISSNĀ 2721-9879] is a peer-reviewed journal published Half times a year (June, and December) by SEAN Institute. Jurnal Ekonomi is intended to be the journal for publishing articles reporting the results of economics research. Jurnal Ekonomi invites manuscripts ...