Jurnal Ekonomi
Vol. 11 No. 03 (2022): Jurnal Ekonomi, 2022 Periode Desember

THE EFFECT OF E-WOM, E-TRUST AND E-SERVICE QUALITY ISLAMIC ON PURCHASE DECISIONS ON MS GLOW SKINCARE PRODUCTS

Muhammad Nazri Wahdana (Universitas Islam Negeri Sumatera)
Imsar Imsar (Universitas Islam Negeri Sumatera)



Article Info

Publish Date
20 Dec 2022

Abstract

The purpose of this study was to examine the effect of the quality of E-WOM, E-Trust, and Islamic E-Service on purchasing decisions for MS Glow skin care products. The data source for this research is primary data obtained from the sample. In particular, primary data was obtained from residents of Medan who bought MS Glow skin care products at least once, including a sample of 100 respondents from various areas of Medan using the questionnaire distribution method. (1) The results of this study indicate that the E-WOM variable has a significant and positive effect on purchasing decisions. (2) The E-TRUST variable has a slightly significant positive influence on purchasing decisions. (3) the Islamic e-service quality variable has a partial and significant positive effect on purchasing decisions; (4) Simultaneously the variables E-WOM, E-TRUST and E-Service Quality Islamic have a significant and positive effect on Purchase Decision.

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Journal Info

Abbrev

Ekonomi

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Ekonomi [p. ISSNĀ 2301-6280, e. ISSNĀ 2721-9879] is a peer-reviewed journal published Half times a year (June, and December) by SEAN Institute. Jurnal Ekonomi is intended to be the journal for publishing articles reporting the results of economics research. Jurnal Ekonomi invites manuscripts ...