Journal of Business Studies and Management Review
Vol. 5 No. 2 (2022): JBSMR, Vol. 5 No.2, June 2022

IMPROVING ORGANIZATIONAL CITIZENSHIP BEHAVIOR THROUGH ORGANIZATIONAL JUSTICE AND JOB SATISFACTION

Hendra Hendra (Master of Management Program, Universitas Jambi)
Shofia Amin (Universitas Jambi)
Rike Setiawati (Faculty of Economics & Business, Universitas Jambi)



Article Info

Publish Date
08 Jul 2022

Abstract

This study examined how to improve organizational citizenship behavior (OCB), organizational justice, and job satisfaction. 85 employees of the Regional Finance Institution of Tanjung Jabung Regency, Jambi Province, were respondents in this study through the distribution of questionnaires. Hypothesis testing is carried out using smart PLS version 3.0. The findings showed a significant effect between organizational justice and job satisfaction, between Organizational justice and OCB, and between Job satisfaction and OCB. Thus, Job satisfaction only acts as a partial mediation. This finding indicates that organizational justice and job satisfaction can directly influence the increase in OCB without going through the mediator variables. Therefore, improving OCB can be done by directly enhancing the perception of organizational justice and directly improving job satisfaction.

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Journal Info

Abbrev

jbsmr

Publisher

Subject

Decision Sciences, Operations Research & Management Social Sciences

Description

The aim of the Journal of Business Studies and Management Review (JBSMR)  is to be a unique journal in its provision of extraordinary services like quick and professional correspondence with authors, fair and comprehensive articles’ double-blind peer review, prompt results of reviews by our ...