Indikator: Jurnal Ilmiah Manajemen & Bisnis
Vol 7, No 1 (2023)

Design of Performance Indicators in Warehouse Management

Anindita Rahmalia Putri (Program StudiTeknik Industri, Fakultas Teknik, Universitas Muhammadiyah Palembang)
Anindita Rahmalia Putri (Muhammadiyah University of Palembang)
Bayu Wahyudi (Muhammadiyah University of Palembang)



Article Info

Publish Date
01 Jan 2023

Abstract

To maintain the continuity of product flow in the supply chain system, good warehouse management is needed. Dynamic market conditions are able to cause instability in the product flow. Moreover, there are many disruptions occur as technology continues to develop in Indonesia. This instability will indirectly affect the warehouse performance in a company. So, to minimize the effects of instability, it is necessary to design indicators that are used as a reference for designing mitigation strategies and as a controlling tool so that the company's growth is relevant to the objectives that have been created. In addition, these indicators can be used as a benchmark to improve the warehouse regularly.  So, this research aims to design performance indicators in warehouse management that can be used as a measurement reference to increase warehouse productivity. The result showed that there are 17 validated indicators which are categorized into 5 dimensions. These dimensions are 4 cost dimension indicators, 4 productivity dimension indicators, 3 quality dimension indicators, 4 time dimension indicators, and 2 utilization dimension indicators.

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Journal Info

Abbrev

indikator

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

INDIKATOR is a scientific journal of management and business published three times a year in January, April and August. The journal scope and focus are human resource management, marketing and ...