Indonesian Journal Of Educational Research and Review
Vol. 5 No. 3: October 2022

Knowledge Management Practices in the Public University Libraries: Librarian's Perspective

Roslina Othman (International Islamic University Malaysia, Kuala Lumpur, Malaysia)
SK Mamun Mostofa (International Islamic University Malaysia, Kuala Lumpur, Malaysia)



Article Info

Publish Date
31 Dec 2022

Abstract

Some libraries play an essential role in teaching and learning but there are some constraints. It causes universities to be able to identify various factors and overcome the challenges of implementing KM in libraries. This study aims to explore current Knowledge Management (KM) practices in Public University Libraries (PUL). This type of research is qualitative. The methods used in collecting qualitative data are observation, interviews, and questionnaires. The instrument used is the interview sheet. The sample of this research is 11 people using purposive sampling. The collected data were analyzed using content analysis. The findings reveal no formal KM program in any of the selected universities. This study found that a prudent strategy for KM implementation, recruiting skilled personnel, ongoing training programs for staff and users, leadership, ICT infrastructure, higher authority decisions, budgets, and lack of qualified personnel are critical success factors for KM implementation in PUL. This research identified many challenges that PUL usually faces in their efforts to implement KM: lack of budget, lack of user awareness, lack of trained staff, and outdated technology.

Copyrights © 2022






Journal Info

Abbrev

IJERR

Publisher

Subject

Education

Description

As an international, multi-disciplinary, peer-refereed journal, the scope of this journal is in learning and instruction area which provides a platform for the publication of the most advanced scientific researches in the areas of learning, development, instruction and teaching at Indonesian Journal ...