Enrichment : Journal of Management
Vol. 12 No. 5 (2022): December: Management Science And Field

Online purchasing behavior model : the exploration of protection motivation theory

Dita Aulia (Universitas Andalas , Padang, Indonesia)
M Ma’ruf (Universitas Andalas , Padang, Indonesia)
Eri Besra (Universitas Andalas , Padang, Indonesia)



Article Info

Publish Date
22 Dec 2022

Abstract

This study aims to analyze the motivational theory of protection in Women’s fashion in the marketplace in Indonesia during Covid-19. The population in this study are women of the millennial generation who shop for women’s fashion at marketplaces in West Sumatra. The sampling method used is non-probability sampling using the purposive sampling technique. The total sample in the study was 130. Hypothesis testing using statistical analysis with two-tailed. The results of the study are that Threat Appraisal has a negative effect on the adaptive behavior of customers who shop online for women’s fashion in post-covid-19. Coping Appraisal has a positive effect on the adaptive behavior of customers who shop online for women’s fashion in the post-covid- 19. The relationship between threat appraisal and adaptive behaviour is negatively moderated by consumer resilience and satisfaction with the retailer’s assistive intent on customers who shop online for women’s fashion in the post-covid-19.

Copyrights © 2022






Journal Info

Abbrev

enrichment

Publisher

Subject

Economics, Econometrics & Finance

Description

The Enrichment : Journal of Management offers wide ranging and widespread analysis of all surfaces of management and science. Published two times per year, it delivers a emphasis for universal proficiency in the vital methods, techniques and areas of research; presents a opportunity for its readers ...