Jurnal Ilmiah Wahana Pendidikan
Vol 9 No 2 (2023): Jurnal Ilmiah Wahana Pendidikan

Pengaruh E-Service Quality dan Promosi Penjualan terhadap Minat Menggunakan Dompet Digital LinkAja pada Followers Instagram @linkaja

Alfina Agustin (Unknown)
Danang Kusnanto (Unknown)



Article Info

Publish Date
24 Jan 2023

Abstract

This study aims to examine and analyze the effect of e-service quality and sales promotion on interest in using LinkAja digital wallets. The primary data in this study were data obtained from distributing questionnaires to LinkAja users and Instagram followers @linkaja with 348 samples using a non-probability sampling method with incidental sampling. The analysis technique used is scale range analysis and path analysis with the help of Internal Successive Method (MSI), Microsoft Excel program, and SPSS application. The results of this study indicate descriptively that the e-service quality, sales promotion, and interest in using digital wallets are in the very good category. Based on the results of the verification analysis, the e- service quality and sales promotion variables influence each other and show a very strong level of influence. The partial effect obtained from the e-service quality and sales promotion on interest in using digital wallets are 42.8% and 27%, respectively, with a total simultaneous effect of 69.8%. while the remaining 30.2% is influenced by other variables not examined.

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Journal Info

Abbrev

JIWP

Publisher

Subject

Religion Education Social Sciences Other

Description

Jurnal Ilmiah Wahana Pendidikan (JIWP) Diterbitkan sebagai upaya untuk mempublikasikan hasil-hasil penelitian dan temuan di bidang pendidikan . Jurnal ini terbit 4 bulanan, yaitu bulan April, Agustus dan Desember. *Ruang Lingkup* Memuat hal kajian, analisis, dan penelitian tentang perancangan, ...