Coopetition : Jurnal Ilmiah Manajemen
Vol. 14 No. 1 (2023): Coopetition : Jurnal Ilmiah Manajemen

Implementasi Total Quality Management dan Pengaruhnya Terhadap Kualitas Produk

Risna Haryati (Sekolah Tinggi Ilmu Administrasi Bagasasi)
Dini Sudayanti (Sekolah Tinggi Ilmu Administrasi Bagasasi)



Article Info

Publish Date
31 Jan 2023

Abstract

The implementation of Total Quality Management and its effect on product quality, at PT QRS is the aim of research using this quantitative method, using primary data and secondary data which are processed using quantitative descriptive research methods. Primary data was obtained through direct observation, interviews and questionnaires, and secondary data from various literary sources, scientific books, internet sources, journals and various articles. The population of this study were employees in the Final Inspecting section, with a sample of 88 people. Questionnaires as primary data were then analyzed with validity tests, reliability tests, simple linear regression analysis, classical assumption tests, analysis of the coefficient of determination, and hypothesis testing using the t test and f test, which were processed with the help of the SPSS24 application. The results show that the implementation of Total Quality Management has a significant effect on the quality of PT QRS products.

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Journal Info

Abbrev

coopetition

Publisher

Subject

Economics, Econometrics & Finance Education Social Sciences Other

Description

Coopetition : Jurnal Ilmiah Manajemen (E-ISSN : 2615-4978, P-ISSN : 2086-4620) adalah jurnal ilmiah bidang manajemen yang diterbitkan oleh Program Studi Magister Manajemen, Institut Manajemen Koperasi Indonesia, yang semula dua kali dalam setahun, menjadi tiga kali dalam setahun yaitu bulan Maret, ...