Journal of Hospital Management
Vol 1, No 02 (2018): Journal of Hospital Management

FACTORS AFFECTING THE QUALITY OF HOSPITAL BED OF OCCUPANCY LEVELS WITH THE QUALITY AND PATIENT SAFETY AN VARIABLE INTERVENING IN SIAGA RAYA HOSPITAL JAKARTA




Article Info

Publish Date
01 Aug 2018

Abstract

The increasing number of hospitals in South Jakarta that allowed people to choose health services according to the needs and desires. Hospital quality and service quality becomes an important condition for maintaining the existence of a private hospital. This study aims to identify and analyze the influence of the hospital to inpatient occupancy rate (BOR) with quality of care and patient safety as an intervening variable in Siaga Raya Hospital. This research method with quantitative approach survey methods and techniques causative type of hypothesis testing with structural analysis techniques Equation Modeling (SEM). The sample used as many as 200 respondents, taken by purposive sampling technique. The results showed that hospital quality affect the occupancy rate of hospitalization with the CR value of -3.329 (p = 0.000 ≤ 0.05), hospital quality affect the quality of service by CR value of 6.407 (p = 0.000 ≤ 0.05), quality hospitals affect the safety of patients with a CR value of 4.328 (p = 0.000 ≤ 0.05), quality of service affect the occupancy rate of hospitalization with CR 1.111 (p = 0.000 ≤ 0.05), whereas no effect on the safety of the patient care occupancy rate hospitalized with a value of 0.783 CR ((p = 0.434 ≤ 0.05).Keywords: The quality of the hospital; service quality; patient safety; Bed Occupancy Rate.

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Journal Info

Abbrev

johm

Publisher

Subject

Economics, Econometrics & Finance Health Professions

Description

ournal of Hospital Management adalah jurnal ilmiah yang memuat artikel hasil penelitian dan non penelitian bidang manajemen administrasi rumah sakit. Jurnal ini terbit dua kali dalam satu tahun yaitu di bulan Maret dan ...