Jurnal Riset Bisnis dan Manajemen
Vol. 16 No. 1 (2023): February Edition

WILL ABUSIVE SUPERVISION EFFECTON EMPLOYEE TURNOVER, PERFORMANCE AND COMMITMENT? EMOTIONAL EXHAUSTION AS A MEDIATOR

Joseph Antono (STIE YKPN)
Eunike Yudit Gonzaga (STIE YKPN)
Ahmad Shaddiqi (STIE YKPN)
Nikodemus Wijaya (STIE YKPN)



Article Info

Publish Date
22 Feb 2023

Abstract

Supervisor behaviors have implications on employee emotion. Ideally, a supervisor can create a conducive working environment that supports the positive psychological states of employees. Emotional exhaustion is one phenomenon that becomes a focus of this study. In this research employee emotion exhaustion can be related to abusive supervision. This study proposes to investigate the relationship among abusive supervision, emotional exhaustion, turnover intention, work performance, and organizational commitment. Emotional exhaustion is treated as a mediator. A total of 161 employees were involved as participants. Results showed that (1) abusive supervision was positively related to emotional exhaustion, (2) emotional exhaustion was positively related to turnover intention, and (3) emotional exhaustion was negatively related to work performance and organizational commitment. In addition, emotional exhaustion could mediate the relationships between the independent variable and the three dependent variables. Contributions of this work are addressed. The limitations of the study were also described.

Copyrights © 2023






Journal Info

Abbrev

jrbm

Publisher

Subject

Economics, Econometrics & Finance

Description

The journal’s aim is to foster greater understanding of advancements in all areas of business and management by providing a platform to the scholars for disseminating their research works. The journal’s welcomes empirical and theoretical research papers and literature reviews from academicians, ...