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All Journal Jurnal Riset Bisnis dan Manajemen
Eunike Yudit Gonzaga
STIE YKPN
Economics, Econometrics & Finance

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WILL ABUSIVE SUPERVISION EFFECTON EMPLOYEE TURNOVER, PERFORMANCE AND COMMITMENT? EMOTIONAL EXHAUSTION AS A MEDIATOR Joseph Antono; Eunike Yudit Gonzaga; Ahmad Shaddiqi; Nikodemus Wijaya
Jurnal Riset Bisnis dan Manajemen Vol. 16 No. 1 (2023): February Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v16i1.6335

Abstract

Supervisor behaviors have implications on employee emotion. Ideally, a supervisor can create a conducive working environment that supports the positive psychological states of employees. Emotional exhaustion is one phenomenon that becomes a focus of this study. In this research employee emotion exhaustion can be related to abusive supervision. This study proposes to investigate the relationship among abusive supervision, emotional exhaustion, turnover intention, work performance, and organizational commitment. Emotional exhaustion is treated as a mediator. A total of 161 employees were involved as participants. Results showed that (1) abusive supervision was positively related to emotional exhaustion, (2) emotional exhaustion was positively related to turnover intention, and (3) emotional exhaustion was negatively related to work performance and organizational commitment. In addition, emotional exhaustion could mediate the relationships between the independent variable and the three dependent variables. Contributions of this work are addressed. The limitations of the study were also described.
Co-Authors Ahmad Shaddiqi Joseph Antono Nikodemus Wijaya